Your personal information
At the moment 2DU system is offered as hosted solution and you will purchase services for system that is hosted on OUR servers. During sign-up process we collect information from you when you sign up and also when you work with your boards and tasks.
When signing up for services on our site, you may be asked to enter your name, e-mail, address etc. Depending on your browser and/or settings once you signed up you may also visit 2DU system anonymously.
Any of the information we collect from you may be used to personalize your experience (i.e. your information helps us to better respond to your individual needs) and to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
Also we may use your information to help us to more effectively respond to your customer service requests and support needs.

Your content
We do not claim any ownership over content that you submit or upload to 2DU system, we only store so service could be provided to you, the user. Please read our Terms of service for more information regarding our service, disclaimers, and limitations of liability governing the use of our products.

Disclosure of information to third parties
We do not sell, trade, nor transfer your information to third parties. If we do then all disclosure will be covered by similar confidentiality agreements and only in instances where the third party provider need to assist us in operating our business or servicing you as a customer. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Cookies
We do use cookies.
Cookies are small size files that a site or its service provider transfers to your computer’s hard drive through your Web browser and enables the sites or service providers systems to recognise your browser and capture or remember certain information
We use cookies to understand and save your preferences for future visits. You will need to have cookies enabled to be able to log in to the service.

Your consent
By signing up and using our services and products you automatically consent to our privacy policy.

Our contact information
If there are any questions regarding this privacy policy, you may contact us on support@webclinica.co.uk
If we decide to change our privacy policy, we will post those changes on this page.

Definitions
"Service" refers to the 2DU system and Service which includes, but is not limited to, this web application and its add-ons.
"You" (or "you") refers to any individual that signs up for this Service as end user, or the legal entity that you the individual is authorised to represent. If you are accessing the Service on behalf of your employer, you warrant that you have the authority to agree to these terms on your employers’ behalf.
"We", "Our" and "Web Clinica" refers to Web Clinica ltd, the company behind this service.

Acceptance of terms
This is an agreement between You the end user and Web Clinica. By using this Service, You consent to all parts of these Terms of service and the Privacy Policy. Do not use this service if you don't agree to ALL of our terms.

User content
Web Clinica does not claim any ownership over content that you as user and customer submit or upload to this Service. However, you agree that Web Clinica can store and use the content to provide this Service.
You agree that you are fully responsible for the content that you submit or upload, and have the necessary permissions to do so.

Privacy policy
Please see Web Clinica Privacy Policy

Service availability
We endeavour to provide a high availability of this Service. Therefore, we have both a production system and a reserve backup system.
The backup system is located in a geographically different datacentre compared to the production system. That makes it highly unlikely that both systems are down at the same time.
If the normal site is down, users can access the backup system by visiting https://2du.webclinica.uk. During normal operation, the data is replicated between the normal system and the backup system overnight.
We make no guarantees of service availability, but we strive to provide high availability of our services and products in hosted environment.

Data security
We take data security seriously and strive to follow best practices for securing your data.
We encrypt all communication to and from the servers that are used to provide this Service by deploying SSL type of encryption.
We take database backups daily and store them on two geographically different locations.
All passwords are salted and hashed before they are stored.
Our employees will only access your account details if you request support and we cannot complete the work without it. While in most cases this is not needed any information seen while helping you will not be disclosed without your consent, by our employees to third party that may assist us in providing better support and service to you the customer.
We strive to keep our servers trimmed down and lean, without unnecessary services running or unnecessary ports open.

Intellectual property rights
You agree that you will respect the copyright of the source code and IP of our products and of the services that we provide to you.
You also agree that you will not try to reverse engineer the source code of our products and service.

Fair usage
You agree that you will not attempt to overload or intentionally disrupt our service. If we suspect that you do so then your account may be suspended or removed without warning.

Limitation of liability
THIS SERVICE IS PROVIDED BY THE COPYRIGHT HOLDERS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE..

Licensing information
Current license cost is: £7 per user / per month, payable every month in advance until we receive the instructions from you to terminate the service (by email or post)

Contact information
If there are any questions regarding this Terms of service, you may contact us on support@webclinica.co.uk
If we decide to change our Terms of service, we will post those changes on this same page